Oracle’s pricing models and contracts can be “challenging to navigate” and “frustrating for customers,” according to a Gartner report that otherwise heaps praise on the omnipresent enterprise software company.
The global analyst has published its vendor rating report on Big Red, judging the Larry Ellison-founded company to have a broad and competitive technology portfolio, a vertically integrated and mostly self-developed platform, and a proven track record in revenue retention, growth, and profitability.
But elsewhere Gartner found cause for concern. “Oracle’s pricing models and contracts can be challenging to navigate, which, coupled to Oracle’s focus on increasing cloud product revenue, can be frustrating for customers who wish to only maintain their existing on-premises commitments,” the report said.
It is impossible to tell what Gartner – which interviewed Oracle users for its research – might be alluding. But observers given to speculation might see a link between Gartner’s finding and the alleged use of existing on-premises software licensing deals – coupled with the threat of audits – to strong-arm customers into Oracle’s cloud services.
Source: The Register